Support

Need help with RouteIt? We're happy to help.Contact us: here
We usually reply within 2 business days.—Frequently Asked QuestionsWhat is RouteIt?
RouteIt is a drive-planning app. It helps you figure out the best time to
leave for a drive, compares your route options using predicted traffic, and
then hands off to Apple Maps or Google Maps for turn-by-turn directions.
RouteIt is not a turn-by-turn navigation app itself.How do I plan a drive?
Tap "Plan a drive," enter your starting point, destination, and any stops,
then set the time you need to arrive. RouteIt analyzes traffic and recommends
when to leave.How does the "when to leave" recommendation work?
RouteIt looks at how traffic is predicted to change across a range of possible
departure times and recommends the latest you can leave while still arriving
with a comfortable buffer. These are estimates based on predicted traffic and
real conditions can change.Will RouteIt remind me when to leave?
Yes. RouteIt can send a reminder before your recommended departure time. Make
sure notifications are enabled for RouteIt in your iPhone Settings.How do I open my route in Apple Maps or Google Maps?
On a trip, tap the "Open in Maps" button and choose your preferred app.How much does RouteIt cost?
RouteIt starts with a 1-week free trial. After the trial it's $9.99/month or
$39.99/year. You can cancel anytime.How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your
name, tap Subscriptions, select RouteIt, and choose Cancel. Cancel at least 24
hours before your trial or period ends to avoid the next charge.How do I restore my subscription on a new device?
Open RouteIt and tap "Restore purchases."Why does RouteIt ask for my location?
RouteIt uses your location to plan trips starting from where you are. You can
plan trips without sharing location by typing a starting address instead.How is my data handled?
See our Privacy Policy below.

Privacy Policy

RouteIt Privacy PolicyEffective date: July 5, 2026This Privacy Policy explains how we handle
information in the RouteIt mobile app. By using RouteIt,
you agree to this policy.Information we collect- Location: With your permission, RouteIt uses your device's precise location
to plan a drive from your current position. You can decline and enter a
starting address manually instead.
- Trip information: The places, stops, arrival times, and trips you create.
These are stored so your trips are available across your devices.
- Account information: RouteIt uses a secure account service to save and sync
your trips. Depending on how you sign in, this may include an account
identifier and, if provided, an email address.
- Purchase information: When you subscribe, our subscription provider and Apple
process the purchase and share subscription status (for example, active or
expired) so we can unlock features. We do not receive your full payment card
details.
- Diagnostic and usage data: Basic technical information that helps us keep the
app working and fix problems.How we use information- To plan drives, estimate traffic, and recommend departure times.
- To save and sync your trips across your devices.
- To send trip reminders and route notifications you enable.
- To provide and manage your subscription, including the free trial and
restoring purchases.
- To maintain, secure, and improve the app.Third-party servicesRouteIt relies on trusted third parties to work. When you plan a drive, the
addresses and coordinates for your trip are sent to Google to calculate routes
and traffic. These providers process data under their own privacy policies:- Google Maps Platform (Routes and Places) - routing, traffic estimates, and
address search.
- Supabase - secure storage and syncing of your account and trips.
- RevenueCat - subscription management.
- Apple - App Store purchases and subscription billing.We do not sell your personal information, and we do not use your location for
advertising.Data retention and deletionWe keep your trips and account data for as long as you use RouteIt. You can
delete individual trips in the app. To request deletion of your account data,
email us at [email protected] and we will delete it, subject to any
records we must keep by law.SecurityWe use reasonable technical measures, including access controls that restrict
your data to your own account, to protect your information. No method of
transmission or storage is completely secure.ChildrenRouteIt is not directed to children under 13, and we do not knowingly collect
personal information from them.Your choices- You can turn off location access for RouteIt in your iPhone Settings.
- You can turn off notifications for RouteIt in your iPhone Settings.
- You can manage or cancel your subscription in your Apple account settings.
- You can request access to or deletion of your data by emailing us.Changes to this policyWe may update this policy from time to time. Material changes will be posted
here with a new effective date.ContactQuestions about privacy? Email [email protected]

Terms of Use (EULA)

RouteIt Terms of UseEffective date: July 5, 2026These Terms of Use are an agreement between you and RouteIt for the RouteIt app. By
downloading or using RouteIt, you agree to these Terms. If you do not agree,
do not use the app.1. License
We grant you a personal, non-transferable, non-exclusive license to use
RouteIt on Apple devices you own or control, in accordance with Apple's App
Store Terms of Service and these Terms.2. What RouteIt is
RouteIt is a drive-planning tool. It estimates traffic, recommends departure
times, and compares routes, then hands off to a maps app for navigation.
RouteIt is not a turn-by-turn navigation app and does not provide real-time
driving directions.3. Estimates, not guarantees
Traffic conditions, travel times, and departure recommendations are estimates
based on predicted data and can be inaccurate. Actual conditions may differ.
You are responsible for your own travel decisions. Do not interact with the app
while driving. Always follow the road, traffic laws, and your own judgment.4. Subscriptions, free trial, and billing
RouteIt offers an auto-renewable subscription:- A 1-week free trial, then $9.99 per month or $39.99 per year, depending on
the plan you choose. Prices may vary by region and are shown in the app.
- Payment is charged to your Apple ID account at confirmation of purchase, or
at the end of the free trial.
- Your subscription automatically renews unless you cancel at least 24 hours
before the end of the current period. Your account is charged for renewal
within 24 hours before the period ends.
- You can manage or cancel your subscription in your Apple account settings
after purchase.
- If you buy a subscription, any unused portion of a free trial is forfeited.5. Third-party services
RouteIt uses Google Maps Platform for routing and traffic, and hands off to
Apple Maps or Google Maps for navigation. Your use of those services is subject
to their own terms. We are not responsible for third-party services.6. Acceptable use
You agree not to misuse RouteIt, including attempting to disrupt it, reverse
engineer it except as permitted by law, or use it in violation of any
applicable law.7. Disclaimer of warranties
RouteIt is provided "as is" and "as available," without warranties of any kind,
whether express or implied, including fitness for a particular purpose.8. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect,
incidental, or consequential damages, or for any missed appointments, delays,
or losses arising from your use of RouteIt.9. Termination
We may suspend or end your access if you violate these Terms. You may stop
using RouteIt at any time.10. Governing law
These Terms are governed by the laws of United States of America, without regard to
conflict-of-laws rules.11. Changes
We may update these Terms. Continued use after changes means you accept the
updated Terms.12. Contact
Questions? Email [email protected]Apple standard EULA
Except where modified above, RouteIt is also licensed under Apple's standard
Licensed Application End User License Agreement, available at:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/